OPERATIONAL AI CONSULTANT
You Don't Need More AI Tools. You Need Operational Integration
11+ Years Operations Leadership | Imperial College London | Amazon · THG · Flavour Warehouse
I help UK businesses turn artificial intelligence into a practical, everyday tool that reclaims lost time and streamlines workflows without the hype.
Grounded in over a decade of operational leadership.
TRUSTED BY LEADERS WHO DEMAND OPERATIONAL EXCELLENCE
Amazon · THG · Flavour Warehouse
Three of the Ways we Work Together - Fixed Prices, Real Deliverables
Fixed £145
Remote AI Discovery Report
I'll review your operations and deliver 3 specific AI opportunities you can act on, Including risk flags, tool recommendations, and a personal video walkthrough.
✓ Tailored to your business, sector & workflows
✓ 3 prioritised AI opportunities with implementation steps
✓ Risk & governance flags
✓ Tool recommendations for your budget
✓ Personal video walkthrough of your report
✓ Delivered in 5 working days
📄 You receive: A written report (PDF) + a personal video walkthrough, delivered to your inbox within 5 working days.
Fixed £795
1-Day AI Workflow Assessment
I spend a full day on-site with your team - shadowing workflows, speaking to staff, and identifying exactly where AI will save hours every week and remove operational bottlenecks.
You get a prioritised implementation roadmap with hard ROI numbers and a clear 90-day action plan.
✓ Pre-visit briefing to maximise the day
✓ Full day embedded with your team
✓ Prioritised implementation roadmap (10–14 pages)
✓ ROI calculations for each opportunity
✓ 90-day action plan with Quick Wins flagged
✓ Video or live debrief of your roadmap
📋 You receive: A 10–14 page written implementation roadmap, ROI calculations per opportunity, a 90-day action plan, and a video debrief - within 5 working days of your assessment.
From £1,500 / Month
Fractional AI Leadership
The AI leadership your business needs — without the full-time hire. I act as your strategic AI partner, ensuring your roadmap is actually implemented, vetting new tools, and keeping your operations compliant.
Two tiers available (Lite & Core). Minimum 3-month engagement.
✓ Monthly strategic calls + written advisory
✓ Implementation oversight & roadblock removal
✓ AI tool vetting & vendor evaluation
✓ Governance & compliance management
✓ Direct Slack access for quick decision support
✓ Quarterly on-site visit + leadership review (Core)
📞 You receive: A scoped engagement proposal within 48 hours of your discovery call, with a clear monthly deliverable schedule from day one.
New to AI or not sure where to begin? Start with the £57 AI Prompt Toolkit or browse the full service range →
Trusted by Operations Leaders
“Mike stood out for how he approached problems - rather than jumping straight to solutions, he used operational data and performance metrics to diagnose root causes. Improvements weren't theoretical - they showed up in service levels, efficiency, and overall operational stability. He is a pragmatic, metrics-driven operator who delivers sustainable results”
Ryan Cusick, Director of FP&A, Flavour Warehouse
“Mike excels at understanding process and people - presenting plans with the right level of data so the wider team understands the vision and reasoning. His change management style is down to earth and inclusive, ensuring buy-in at all levels. He led initiatives that drove significant gains in productivity. As a result of his leadership, our team engagement was excellent, and we were consistently the most effective shift at the site”
Owen Richards, Associate Director, Arcadis (Formerly Amazon Robotics Fulfilment)
Why UK Businesses Are Getting Left Behind on AI
EXPERTISE
35%
of owners cite lack of expertise as their primary barrier to AI adoption
Research from ANS and YouGov
GOVERNANCE
Only 7%
of UK organisations have fully embedded AI governance frameworks
Trustmarque AI Governance Index, July 2025
VALUE
Only 5.5%
of organisations generate significant value from generative AI
McKinsey's State of AI 2025 survey
OPERATIONS
Only 11%
of businesses use AI tools to streamline operations to any significant degree.
British Chambers of Commerce, September 2025
AI Doesn't Just Help One Team - It Lifts Every Department
Real gains. Real research. Across the functions that matter.
💬
Operations
~25% Cost ReductionOperational costs reduced through AI-driven automation
McKinsey, 2025
📊
Accounts & Finance
50% More Productiveon invoice processing and data entry with AI-powered OCR
Forrester / Basware, 2024
👥
HR Team
35% Less Admin Time
on onboarding, leave tracking, and employee queries
Bain & Company, 2024
🎯
Sales & Service
35% Productivity Gain
Improvement for newest/lowest-skilled customer service workers
Stanford University / MIT 2023
£232 Billion – Potential Boost to the UK Economy by 2030. Are YOU set up to take your piece?
Mike Wood: Bridging the Gap Between Operations and AI
Based in Lancashire, I deliver on-site consultancy across the North West and remote services to UK SMEs nationwide.
I’ve spent over a decade leading fulfilment operations for companies like Amazon, THG, and Flavour Warehouse, with one consistent focus: efficiency. I’m not from a traditional tech background. I come from the shop floor, process maps, and KPIs. That is why I see AI first and foremost as a practical tool to make real work run better.
When I saw the operational potential of AI, I formalized my expertise with a certification in AI for Business Transformation from Imperial College London to ensure I could deploy it safely in a commercial context.
My approach is simple: No hype. No "magic" tools. I partner with businesses to design AI-enabled workflows that reclaim time, reduce errors, and strengthen governance. I build systems that your teams actually feel in their day-to-day operations - not just in a slide deck.
My 4 Guiding Principles of Operational AI
01
Operations First, AI Second
We start by understanding how work actually gets done today. The goal is always workflow improvement, never just tech for the sake of tech.
02
Human-in-the-Loop
Accountability for the final output must stay with your people. AI accelerates tasks, but human review guarantees quality and consistency.
03
Leverage, Not Replacement
By taking the heavy lifting out of reporting and admin, your team gets their time back for strategic thinking and real problem-solving.
04
Tool-Agnostic Thinking
The objective is to build adaptable operational systems, not long-term dependence on specific tools.
Frequently Asked Questions
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Absolutely. In fact, it is the best time to engage. Most businesses make the mistake of buying AI tools first and trying to figure out the workflows later, which leads to wasted budgets and security risks. We start by mapping your existing operations so your very first AI integration is safe, structured, and delivers immediate ROI.
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Yes. My entire approach is designed specifically for UK SMEs and lean operational teams. You do not need a massive enterprise IT department to benefit from AI; you just need structured, practical workflows that give your key staff their time back.
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Yes. I don't just hand you a strategy deck and walk away. Through Fractional AI Leadership and Specialised Team Training, I can work directly with your department heads to build the workflows, deliver hands-on staff training, and ensure the systems are actually adopted on the shop floor.
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You can reach me directly through the "Contact" page on this site. Simply provide your company name, your role, and a brief overview of your current operational bottlenecks. I review all inquiries personally and will be in touch within 24 hours to schedule a brief discovery call.
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I believe in absolute transparency, which is why my core consulting packages have fixed prices. Engagements range from a £145 Remote Discovery Report up to £795 for a comprehensive Full-Day On-Site Assessment. For ongoing implementation or custom HR and team training, I provide a bespoke quote based on the specific scope of your operations.
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The On-Site AI Workflow Opportunity Assessment takes exactly one day. I start early and finish late, working alongside your team. The process is designed to be highly focused, minimizing disruption so your business can continue to operate normally while I map your bottlenecks.
Ready to get started?
Not sure which is right?
"Mike is a highly capable Operations leader who combines data-driven decision-making with authentic, people-focused leadership. I would recommend him without reservation."
- Owen Richards, Associate Director, Arcadis (Formerly Amazon Robotics Fulfilment)